This site belongs to the company Actimos Sas. Actimos has a capital of 200.000 Euros recorded in Paris RCS under number 508 690 765 and has its headquarters 13-15 rue Taitbout in Paris. You agree to read and accept these terms and conditions. Otherwise, you’re not allowed to use These general conditions are designed to define the conditions under which you can benefit from the services of . These can be modified at any time. Any subsequent changes that might be made will be a warning on the homepage. The general conditions currently in force are:
Objet :
the purpose of is to improve the organization and monitoring of movement of travelers in Europe and in the world.
standard services are provided free of charge (excluding the costs of internet connectivity, WAP, mobile operators etc.). Business services are subjected to subscription fees.
the use of the Service is restricted to persons who previously registered on the website and who claimed to have read and agreed these Terms of Use. You agreed to provide only accurate information when registering. Once registered service access is granted by your ID (email) and your password that you need to keep secret and undisclosed. You are solely responsible for access to the service through your ID and password, except evidence of fraudulent use. In case of loss or fraudulent use of your password and / or your ID you have agreed to immediately notify Wipolo (
Intellectual property : and Actimos belong the rights to deliver the service and belong all the intellectual property rights relating to Wipolo website and mobile applications. Contents including images, photographs, logos, trademarks are protected by intellectual property and industrial rights and belong to Actimos and While using the service you can’t claim any rights on intellectual property and industrial property. They remain the exclusive property of or third party partners. Reproduction and viewing and printing of the website contents are authorized for personal use only at the condition that sources are specified. Any partial or total reproduction especially in the purpose of advertising. Any adaptation or modification or copy or distribution and / or exploitation on whatever medium by any means whatsoever is strictly prohibited unless express written consent delivered by Actimos corporation.
Member duty
If a member violates substantially or despite warning one of these general conditions, reserves the right to exclude this member and to undertake all legal proceedings against this member. Under the registration to the website, you declare to be a person having the capacity to contract these general conditions. You agree to make the use of in accordance with the provisions of these general conditions. You agree to ensure the accuracy of data concerning you, and especially not to register under a false identity or an incorrect one. You are solely responsible for the confidentiality of your username and password and their use in regards to and third parties. You can change your password at any time in your profile section. also provides a specific procedure if you lose or forget your password. Concerning your words and contents you are considered solely responsible for what you publish on You also agree to have all the rights relating to such contents. Are strictly prohibited:
• The words and / or contained insulting, degrading,
• The words and / or contained defamatory, libelous,
• The words and / or contained disrespectful, abusive,
• The words and / or racist or inciting to hatred,
• The words and / or contained homophobic or purely free
• The words and / or contained pornographic or pedophile,
• The words and / or contained encouraging sex tourism,
• The words and / or content designed to convey a political opinion, religious or ideological
• The words and / or contained outside subjects in relation to the theme forums,
• The words and / or advertising content inciting a commercial activity,
• And more generally, all words and / or contents are contrary to morality and / or laws.
Finally you agree not to own and disseminate material or information on which third parties hold copyrights. Any message and / or content that violates these provisions will be withdrawn immediately and without prior notice or justification. reserves the right to complain and make available to justice the IP addresses of members in cases of abuse and repeated warnings.
You agree to yield to and to Actimos the right to use and exploit the contents available on the website (messages, opinions, comments, suggestions, photographs…) without any counterpart or financial contribution. You also grant the right to to insert ads as well as embedding Wipolo’s logo on your words and content. These contents can be freely used or modified or copied or adapted or published or potentially sold to a third party. You agree to yield to your personal assistant the right to check your reservation details on provider websites in order to aggregate all the details concerning your trips.
Responsability and Warranty:
Under the use of the site: does not guarantee that the website will be free of mistakes or bugs or that the website will be working without interruption or failure. You agree to be aware of the characteristics and limits of internet in particular in terms of technical performance and response time to consult the different sections of the website and in terms of security risks. can decide periods of unavailability of the website or of certain topics for technical work to improve contents and use of the website. Under links to other sites: contains links and banner ads for websites of third resellers or independent service providers. is not responsible for the content of such third-party sites. cannot be held liable concerning transactions between you and the third parties, especially regarding the quality and the availability and the compliancy of products or services you may have purchased. It is your duty to check what you sign in and what you sign for before proceeding with any transaction with such parties. As part of site content: Any information or photos provided by (including booking details, accommodation types, prices, availability, schedules, booking policies) owned and operated by third parties are their entre responsibility. does not guarantee the accuracy of such information. Under no circumstances can’t be held responsible for the descriptions of products belonging to third resellers or independent service providers. retrieves data coming from travel providers and expressly excludes any guarantee concerning the accuracy of all theses website contents. technically cannot control all the announcements made by members whatsoever on the site, forums and blogs and cannot therefore be blamed for them. However reserves the right to remove any message and / or content not compliant with our terms of use. The responsibility of cannot be engaged for any loss or damage of any nature whatsoever, arising from the use of Wipolo website and contents.
Under its quality provider of content:
As provider of content is held in the following obligations (under Article 6, I of the Act of June 21, 2004 for confidence in the digital economy):
1. in case Law authorities request it, Wipolo will hold and save data that would allow identification of any person who broadcasted content through it.
2. Wipolo team commits to remove or block access to illegal content as soon as they are aware of it. However is not subject to a general obligation to monitor and control information and contents or more generally to track facts or circumstances indicating illegal activity.
Policy and notification of withdrawal:
For any claim or objection regarding elements and content on the site invites you to contact us as soon as possible. As soon as theWipolo team will be aware of your request this litigious content will be removed immediately.
Auto-import : 
You can choose to enable us to access one or more of your email accounts by synchronizing your mailbox with Wipolo. Once you have synchronized your mailbox with our service (only available for Gmail and Outlook accounts), Wipolo will automatically access and analyze the contents of your email account(s) to identify travel related emails that may contain recent travel bookings, train tickets, boarding passes …
Once identified, travel itinerary is then extracted from your emails and attachments into your Wipolo account so that you may access this information on the Wipolo application or website. Your booking emails are stored and are available anytime when you need them (and help us to improve Wipolo by training and operating automated systems that recognize and extract travel information from emails.).
You may manage the access to your email account(s) and disconnect at any time in the settings menu.
This feature is only supported for some providers, If you used another provider website than those supported (check out the list here ), you will have to forward your booking email to, as usual.
In accordance with Article 32 of the Data Protection Act of 6 January 1978 mandatory personal details are marked with an asterisk on the website. Other details requested are intended to know you better and to improve Wipolo services to the user. also collects information when you use the site.
The Company Actimos may have to use Personal Data to :
– Create and maintain your travel itineraries and your profile and otherwise providing, operating, hosting, maintaining, connecting, and improving the Wipolo services.
– Create and maintain your travel itineraries and your profile and otherwise providing, operating, hosting, maintaining, connecting, and improving the Wipolo services.
– Respond to your comments and questions and providing customer service.
– Train and operating automated systems that recognize and extract travel and reward-program information from emails.
– Update you on new features and functionality of the Wipolo Services, as well as other news and information about products and services offered by Wipolo, other affiliated companies, and our selected partners.
– Provide you information via email or another form of electronic notification related to your use, requests, and purchases, such as transaction confirmations, invoices, technical notices, and other notices about security, privacy, and administrative issues relating to your use of the Wipolo Services.
– Personalize your Wipolo experience, content, marketing, and recommendations, including to target content and services to more closely match your interests or location.
– Create anonymized data sets from Personal Data to improve our and our affiliates’ products and services.
– Enforce our terms and conditions or protecting our business, partners, or users.
– Protect against, investigating, and deterring fraudulent, unauthorized, infringing, or illegal activity.
However, in accordance with the Data Protection Act, you have the right to oppose, access, modify, rectify and delete data concerning you (according to articles 38 to 40 of the said Law). has also put in place « cookies » to track your browsing on the site in order to improve the services offered. These cookies do not contain personal information that would enable us to identify you, unless you are already enrolled. You can refuse the installation of a cookie by following the procedure specific to your internet browser.
Law and final provisions:
These general terms and conditions and the charter of good conduct are subject to the French Law. Any dispute concerning the interpretation and / or their execution will be judged by the Paris Court. In the event that any term of these general conditions would be declared null and void it would be considered as unwritten and it will not affect the validity of other terms.
Customer services:
For any question or complaint regarding this service you can send a message to the following address: